DiskTuna.com Privacy Policy

This privacy policy explains how information is handled when you visit this site, and when you purchase products or services using links from this site.

Personal information

DiskTuna.com values your privacy. We do not retain personal information about visitors to this site. The only information this site may request from you is your name and email address. You will only be asked for this information if:

  • you purchase a DiskTuna branded product.
  • you send us an email or use a contact form

We hate spam as much as you do. DiskTuna.com guarantees that we will not use any information received from this website for any purpose other than that for which you provided it.

Cookies and other tracking technologies

Most websites use cookies – small data files that are stored temporarily by your browser – to add functionality, improve your browsing experience and enable the operation of certain features. Cookies are a necessary part of the operation of most modern websites. For example, they may be used to store the details of items purchased on a website so that the items can be displayed when you reach the shopping cart page.

DiskTuna.com is a WordPress site and as such uses cookies. Also, third party sites linked from this site may place cookies on your computer, for example to record that you reached the site via a link from DiskTuna.com. The information stored in these cookies is not personally identifiable, and simply enables third party sites to compensate DiskTuna.com for its role in referring visitors to the site.

DiskTuna.com does not use third-party advertising such as for example Google Adsense.

We use Google Analytics to monitor Site visitors, but we do this as privacy friendly as possible (following guidelines of Dutch Privacy Authority (DPA). With regards to Google Analytics cookies:

  • We anonymize IP addresses!
  • We have agreed on a Data Processing Amendment with Google
  • Data Sharing is disabled
  • We do not utilize other Google services that share Analytics cookies

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.

Web server logs

In common with almost all websites, the web server on which this site is hosted logs non personally identifiable information related to visitors’ use of the website. DiskTuna.com may analyze the information collected by the web server for trends and statistics, or we may employ third party analysis services to collect and analyze site usage information for us, in order to improve the effectiveness of the site.

DiskTuna.com integrity

DiskTuna.com safety is constantly monitored to prevent leaking of personal data, and against injection of malicious code. The website is scanned several times a day. Every effort is made to keep all software used to operate this site up-to-date.

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 7 days.

This site is scanned for potential malware and vulnerabilities by Sucuri’s SiteCheck. We do not send personal information to Sucuri; however, Sucuri could find personal information posted publicly (such as in comments) during their scan. For more details, please see Sucuri’s privacy policy.

This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com. For privacy policy details, please see the iThemes Privacy Policy.

E-commerce

Electronic commerce (e-commerce) transactions made through this site are made using third party payment processing services such as RegNow (MyCommerce.com), ShareIt (MyCommerce.com), Avangate (Avangate.com), Fastspring (Fastspring.com) or eSellerate (MyCommerce.com), which work on behalf of the developer of the product you purchase. DiskTuna.com is not involved in the transaction and never receives your credit card details or other personal or financial information.

Exceptions:

  • DiskTuna DFR
  • JPEG Repair Service
  • JPEG Recovery LAB

As the ‘owner’ of these products, I get I get your name, billing address, and email with every order. The email address is used to sent a license key. I do not store those! Orders are processed by FastSpring, consult their privacy policy for details.

Your legal contract of sale is with the company that processed your payment. In the event of a dispute (such as non-receipt of a product or license key) you are advised first of all to contact the product developer who has a contractual obligation to the payment processing company to fulfill the order.

JPEG Recovery LAB

JPEG Recovery LAB sends some usage information (telemetry) back to me, including feature usage, performance data, and crash reports. The following considerations apply:

  • A number unique to the PC is sent along with data. There is no way to associate this number with a particular PC. This number is used to distinguish between an error occurring multiple times on the same PC and the same error occurring on multiple PCs.
  • Performance data and crash reports do not include any data from the storage being processed. No user data is ever sent as part of the telemetry.

Last edited April 20, 2018