Support and Consultation


We are technical support partner for the following developers:

  • DIY, HD Sentinel and Reclaime

Of course you can also reach me for support on:

  • JPEG Recovery LAB
  • JPEGREPAIR.NINJA’s JPEG-Repair Toolkit

We answer within one working day. However often we answer within an hour or so. If we have the chance we check the support inbox in weekends as well. Bottom line is that we understand your feeling of urgency when it comes to recovering lost data, and we will answer as quickly as possible.


If you experience data loss and don’t know what to do then don’t hesitate to contact us. Even if you don’t have any of the products of the developers mentioned above. We will give you a fair answer based on decades of experience with many data loss scenario’s en file recovery products.

Ways to contact us

  1. Forum
  2. Contact form at the bottom of this page.
  3. Email: